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Flexible Content - General Text

Booking Policy

General Bookings

When you book, we will ask bookings of 6 or more for payment card details to secure your reservation. No payment will be taken at this stage & we will not hold your card details. We will take a pre-authorisation for £5 per person on your booking, which will drop off after your visit to us. For Boozy Brunch/Boozy Lunch bookings, you will be asked for your card details regardless of how many people you are booking for.

For tables of 8 or less people, your booking will be confirmed when you finish our online process. If you would like to book for 9 guests or more, you will need to contact the team direct. Contact details can be found on their restaurant page.

If you need to cancel your booking, we require 2 hours’ notice for tables of 4 or less & 24 hours’ notice for tables of 5 or more. Please call the restaurant if you need to vary the number in your party after you have booked.

If you do not authorise payment after 24hrs of your booking, your booking will be cancelled & you will have to place a new booking.

If you do not cancel your booking & you do not come to the restaurant at the reserved time, you will be deemed a “no-show” & we reserve the right to charge your payment card with £5 per person in your booking.

Please turn up on time for your table. If you are running late, we will hold your table for 15 minutes, at which point we will deem you as a “no-show”.

If you are a booking of 4 or more, we will add a discretionary 10% service charge to your bill.

Please note, we cannot reserve outside tables at any of our restaurants. They are on a first-come-first-served basis. You can however write in the booking request box that you would prefer an outside table. If there is one available when you arrive, please raise this with the team and if they can seat you outside, they will. 

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Offers & Discounts

Please note: all offers are subject to availability and can be withdrawn at any time.

DINE-IN DEALS:

MOTHER’S DAY – FREE DESSERT WHEN BOOKING IN ADVANCE

  • Available in all Hub Box restaurants
  • Book a table for Mother’s Day and receive a free dessert for each mum, mum figure or mum-to-be
  • Only available on advance bookings for Sunday 10th March
  • To redeem your free dessert, when making your booking, ensure you add into the Special Request box the following code: MOTHERSDAY
  • The free dessert is only for the mum, mum figure or mum-to-be on the table
  • You must order food to redeem your free dessert
  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Offer cannot be redeemed via the Order and Pay at table system or the Click + Collect system

 

KIDS EAT FOR A FIVER – FROM 26TH FEB 2024

  • Available in Hub Box Taunton, Cheltenham, Cardiff, Dorchester, Plymouth & Falmouth only
  • Available Monday – Thursday from 26th Feb 2024, between 3pm – 6pm. Ends 6pm Thursday 28th March 2024
  • Any child that visits with an adult that is dining (eating a main meal) receives the kids menu for £5 (main, side, drink, ice cream)
  • One child per adult
  • A child is up to the age of 10
  • This offer cannot be used in conjunction with any other offers or promotions i.e. £9.95 lunch deal
  • Excludes bank holidays
  • Hub Box reserve the right to withdraw the offer at any time
KIDS EAT FOR A FIVER – EASTER HOLIDAYS
  • Available in Hub Box Taunton, Cheltenham, Cardiff, Dorchester, Plymouth, Falmouth & Truro
  • Available between Tuesday 2nd April – Friday 5th April & Monday 8th – Friday 12th April, 12-5pm
  • Any child that visits with an adult that is dining (eating a main meal) receives the kids menu for £5 (main, side, drink, ice cream)
  • One child per adult
  • A child is up to the age of 10
  • This offer cannot be used in conjunction with any other offers or promotions i.e. £9.95 lunch deal
  • Excludes bank holidays
  • Hub Box reserve the right to withdraw the offer at any time

BOOZY BRUNCH / BOOZY LUNCH

Guests can enjoy bottomless drinks when they order a main item from the main menu or breakfast. Please note that this is unavailable in Exeter on Saturdays.

  • Choose from a selection of bottomless drinks for £21
  • The price for Boozy Brunch / Lunch is for the drinks only
  • For those visiting before 12pm, the food menu available will be the breakfast menu. This only relates to the restaurants serving breakfast on that day
  • For those visiting from 12pm onwards, the food menu available will be the main menu. You must order any item from the following categories; burgers, hot dogs, big plates
  • The drinks can be mixed and matched
  • You can only have one drink per person on the table, at one time
  • A non-alcoholic option is available
  • Offer available in all sites from open, until 5pm – last sitting is 3.30pm
  • Every guest at the table must participate in the offer
  • This offer will last for 90 minutes only
  • Not available in conjunction with any other discounts
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system
  • Management reserve the right to withdraw the offer at any time
  • Hub Box encourages responsible drinking. Drinking to excess will not be permitted and participants are required to drink responsibly at all times drinkaware.co.uk

The drinks you can choose from are:

  • Pravha draught (pint)
  • Orchard Pig Reveller draught (pint)
  • Parini Pinot Grigio (175ml)
  • Vita Sangiovese (175ml)
  • Parini Pinot Grigio Rose (175ml)
  • Le Altane Prosecco (125ml)
  • Dirty Grapefruit Cooler
  • Dirty Raspberry Lemonade Cooler
  • Dirty Strawberry Cooler
  • Dirty Elderflower Cooler
  • Dirty Passion Fruit Cooler
  • Long Beach Iced Tea
  • Sex on the Beach
  • Bloody Mary
  • Pimms
  • Select house spirits & mixers (single shot)

 

£9.95 LUNCH DEAL

  • Offer valid Monday – Friday, 12 – 5pm
  • Includes a 1 x burger, 1 x skin-on fries, 1 x soft drink
  • Only valid with specific mains, sides & drinks, as listed below
  • This deal is for eat-in purchases only
  • Not in conjunction with any other offers or promotions
  • Management reserve the right to withdraw the offer at any time
  • Main choices: Beef burger (smashed patty, burger cheese, burger sauce, shredded lettuce), Chicken burger (buttermilk-fried free-range chicken strips, burger sauce, shredded lettuce),
    Veggie burger (buttermilk-fried halloumi sticks, burger sauce, shredded lettuce), Vegan burger (falafel patty, burger sauce, shredded lettuce)
  • Skin-on fries are a handful portion
  • Soft drink options are as follows: half a pint of draught Cola, Diet Cola, Lemonade, Ginger Beer
  • Go green by swapping the bun for a gem lettuce & ranch salad for no extra cost
  • Upgrade your drink by paying the difference on the 1/2 pint soft included
  • Offer subject to availability and will not be available during school holidays and bank holidays i.e. Summer Holidays, October Half Term, Christmas Holidays, February Half Term, Easter holidays, May Half Term.
      • Additions/Upgrades:
      • Add bacon: £1.50
      • Add Monterey Jack cheese: £1
      • Add fried onions: £1
      • Add pickles: 50p
      • Add them all: £4

 

2 COCKTAILS FOR £14

  • Deal can be applied to any cocktail priced at £7.95 listed on the cocktail menu
  • Valid all week & at any time of the day
  • Offer available in all sites
  • Discount can be redeemed via the Order and Pay at table system
  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time

 

2 DIRTY COOLERS FOR £10

  • Deal can be applied to any dirty cooler listed on the cocktail menu
  • Valid all week & at any time of the day
  • Offer available in all sites
  • Discount cannot be redeemed via the Order and Pay at table system
  • Not in conjunction with any other offers or promotions
  • Management reserve the right to withdraw the offer at any time

 

HUB COFFEE LOYALTY CARD T&CS

  • Purchase 4 coffees in a participating Hub restaurant, get your fifth for free. Please ensure you hand over your completed loyalty card to a member of the team on payment to get your free coffee
  • Loyalty card can only be used in participating Hub restaurants (Hub St Ives)
  • Receive one stamp per coffee purchased
  • Free coffee cannot be claimed on the same day that the fourth coffee has been purchased
  • Free coffee will be the cheapest on the order
  • Loyalty card can be used via table service and takeaway (not Click + Collect)
  • Free coffee cannot be redeemed via the Order and Pay at table system, Click + Collect system or on Uber Eats
  • Multiple loyalty cards cannot be combined to redeem your free coffee
  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time

HUB BREAKFAST LOYALTY CARD T&CS

  • Purchase 9 breakfasts in a participating Hub restaurant, get your tenth for free. Please ensure you hand over your completed loyalty card to a member of the team on payment to get your free breakfast
  • Loyalty card can only be used in participating Hub restaurants (Hub St Ives)
  • Receive one stamp per breakfast purchased
  • Free breakfast cannot be claimed on the same day that the ninth burger has been purchased
  • Free breakfast will be the cheapest on the order
  • Loyalty card can be used via table service and takeaway (not Click + Collect)
  • Free breakfast cannot be redeemed via the Order and Pay at table system, Click + Collect system or on Uber Eats
  • Multiple loyalty cards cannot be combined to redeem your free breakfast
  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time

HUB BOX COFFEE LOYALTY CARD T&CS

  • Purchase 4 coffees in a participating Hub Box, get your fifth for free. Please ensure you hand over your completed loyalty card to a member of the team on payment to get your free coffee
  • Loyalty card can only be used in participating Hub Box’s (all 11 restaurants)
  • Receive one stamp per coffee purchased
  • Free coffee cannot be claimed on the same day that the fourth coffee has been purchased
  • Free coffee will be the cheapest on the order
  • Loyalty card can be used via table service and takeaway (not Click + Collect)
  • Free coffee cannot be redeemed via the Order and Pay at table system, Click + Collect system or on Uber Eats
  • Multiple loyalty cards cannot be combined to redeem your free coffee
  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time

HUB BOX BURGER LOYALTY CARD T&CS

  • Purchase 9 burgers in a participating Hub Box, get your tenth for free. Please ensure you hand over your completed loyalty card to a member of the team on payment to get your free burger
  • Loyalty card can only be used in participating Hub Box’s (all 11 restaurants)
  • Receive one stamp per burger purchased
  • Free burger cannot be claimed on the same day that the ninth burger has been purchased
  • Free burger will be the cheapest on the order
  • The Triple Kahuna and Triple Bacon Double Cheese are exempt for this loyalty card – they cannot be claimed as a free burger
  • Loyalty card can be used via table service and takeaway (not Click + Collect)
  • Free burger cannot be redeemed via the Order and Pay at table system, Click + Collect system or on Uber Eats
  • Multiple loyalty cards cannot be combined to redeem your free burger
  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time

 

 

DISCOUNTS
As our little way of saying thanks, we offer the following discounts on our services. To use these discounts, we need to see a valid photocard ID card (it’s best to show this before placing your order). The discounts can only be used on eat-in orders, or via takeout when ordering directly from a restaurant. The discount is applied to the cardholder’s order. The discount only applies to the purchase of food & drink.

NHS staff / Blue Light cardholder: 10%

  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Available in all Hub Box restaurants
  • Must have a valid ID
  • Discount only applied to cardholders order + 1 other guest
  • To redeem must be via table service and takeaway on food and drink
  • Discount cannot be applied to just drinks
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

Military: 10%

  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Available in all Hub Box restaurants
  • Must have a valid ID
  • Discount only applied to cardholders order + 1 other guest
  • To redeem must be via table service and takeaway on food and drink
  • Discount cannot be applied to just drinks
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

 

OTHER DISCOUNTS AVAILABLE:

Student discount: 10%

  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount only available in Portsmouth, Cardiff, Bristol, Falmouth, Cheltenham, Plymouth, Exeter & Dorchester
  • Must have a valid student card
  • Discount only applied to the cardholders order
  • To redeem must be via table service and takeaway on food and drink
  • Discount cannot be applied to just drinks
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

Pard Card – Cornish Locals Only: 10% discount

  • 10% discount applies to any order that includes food (not a drink only order)
  • Available in Hub Box Truro, Hub Box Pentewan, Hub St Ives, Hub Falmouth
  • To redeem the discount, show your Pard Card to a member of the team
  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • To redeem, must be via table service or takeaway with a member of the team
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system
  • For more information about Pard Card: https://pardcard.com/ 

Baker Tom Staff – 10% discount 

  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount available in any Hub Box restaurants
  • Must have a valid Baker Tom ID – some form of evidence that proves you work for Baker Tom
  • Discount only applied to the cardholders order + 1 other guest
  • To redeem must be via table service and takeaway on food and drink
  • Discount cannot be applied to just drinks
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

 

HUB BOX RWY PLYMOUTH

RWY Businesses & Residents – 25% discount

  • 25% discount available between 1st Feb – 29th Feb 2024
  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount only available in Hub Box RWY Plymouth
  • To redeem this discount, please show a member of the Hub Box RWY Plymouth team valid evidence that you reside or work at Royal William Yard
  • Discount only applied to the Yard resident or Yard worker’s order
  • To redeem must be via table service and takeaway
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

RWY Businesses & Residents – 10% discount

  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount only available in Hub Box RWY Plymouth
  • To redeem this discount, please show a member of the Hub Box RWY Plymouth team valid evidence that you reside or work at Royal William Yard
  • Discount only applied to the Yard resident or Yard worker’s order
  • To redeem must be via table service and takeaway on food and drink
  • Discount cannot be applied to just drinks
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

Royal William Yard Apartments – 10% discount (main menu)

  • 10% discount is available off the main menu at Hub Box RWY Plymouth, for those staying at Royal William Yard Apartments
  • To redeem the discount, please show a member of the team proof of your stay in RWY Apartments via the app
  • The date of your stay must match the date of your visit
  • This discount can be used for eat-in purchases and takeaway, when ordered with a member of the team
  • The discount cannot be redeemed through the Order and Pay at Table system or the Click + Collect system
  • This discount cannot be used in conjunction with any other discounts, offers or promotions
  • Management reserves the right to withdraw the discount at any time

Princess Yachts – 10% discount

  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount only available in Hub Box RWY Plymouth
  • Must have a valid Princess Yachts ID
  • Discount only applied to the ID holders order
  • To redeem must be via table service and takeaway on food and drink
  • Discount cannot be applied to just drinks
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

PAFC Staff – 10% discount

  • This discount is for PAFC staff members (as outlined by PAFC)
  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount available in Hub Box RWY Plymouth only
  • Must have a valid PAFC ID card & show to the team to redeem the discount
  • Discount only applied to the cardholders order + 1 other guest
  • To redeem must be via table service and takeaway on food and drink
  • Discount cannot be applied to just drinks
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

PAFC Season Ticket Holders – 10% discount

  • This discount is for PAFC Season Ticket Holders only
  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount available in Hub Box RWY Plymouth only
  • Must have a valid PAFC Season Ticket & show to the team to redeem the discount
  • Discount only applied to the cardholders order + 1 other guest
  • To redeem must be via table service and takeaway on food and drink
  • Discount cannot be applied to just drinks
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

BLOCK Gym Members – 10% discount

  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount only available in Hub Box RWY Plymouth
  • Must have a valid BLOCK Gym members card / show a member of the Hub team the discount on the app to redeem
  • Discount only applied to the BLOCK Gym member cardholder
  • To redeem must be via table service and takeaway and on an order with food
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

BLOCK Comedy Night – 10% discount

  • 10% discount is available in Hub Box RWY Plymouth only for BLOCK Comedy Night ticket holders
  • To redeem the discount, please show a member of the team your BLOCK Comedy Night ticket or confirmation email
  • The date of the ticket must match the date of your visit
  • This discount can be used for eat-in purchases and takeaway, when ordered with a member of the team
  • The discount cannot be redeemed through the Order and Pay at Table system or the Click + Collect system
  • This discount cannot be used in conjunction with any other discounts, offers or promotions
  • Management reserves the right to withdraw the discount at any time

 

HUB BOX TAUNTON

Snap Fitness: 10% discount

  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount only available in Taunton
  • Must have a valid ID from the gym
  • Discount only applied to the cardholders order
  • To redeem must be via table service and takeaway on food and drink
  • Discount cannot be applied to just drinks
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

Somerset County Cricket Club Members: 10% discount

  • This discount is for Somerset Country Cricket Club Members
  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount available in Hub Box Taunton only
  • Must have a valid SCCC membership card & show to the team to redeem the discount
  • Discount only applied to the cardholders order + 1 other guest
  • To redeem must be via table service and takeaway on food and drink
  • Discount cannot be applied to just drinks
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

Taunton Brewhouse Customers: 10% discount

  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • 10% discount is available in Hub Box Taunton only for Taunton Brewhouse customers
  • Valid Sunday – Thursday, anytime
  • To redeem the discount, please show a member of the team your Taunton Brewhouse theatre ticket or confirmation email
  • The date of the ticket must match the date of your visit
  • This discount can be used for eat-in purchases and takeaway, when ordered with a member of the team
  • The discount cannot be redeemed through the Order and Pay at Table system or the Click + Collect system

Taunton Brewhouse Staff – 10% discount

  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount only available in Hub Box Taunton
  • Must have a valid Brewhouse ID
  • Discount only applied to the cardholders order
  • To redeem must be via table service and takeaway on food and drink
  • Discount cannot be applied to just drinks
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

Taunton B&B Host – 10% discount

  • Discount available in Hub Box Taunton only
  • To redeem the discount, the host must show the letter from Hub Box to a member of the team
  • Discount only applied to the letter holder + 1 other guest
  • To redeem must be via table service and takeaway on food and drink
  • Discount cannot be applied to just drinks
  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

Taunton B&B Guest – 10% discount

  • Discount available in Hub Box Taunton only
  • To redeem the discount, the guest must show their B&B confirmation email, or evidence that they are staying in a local B&B to a member of the Hub Box team
  • The date of their stay must match the date of their visit to Hub Box
  • Discount only applied to the guests that are staying at the B&B
  • To redeem must be via table service and takeaway on food and drink
  • Discount cannot be applied to just drinks
  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

 

HUB BOX EXETER

Exeter Locked in a Room customers – 10% discount

  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • 10% discount is available in Hub Box Exeter for Locked in a Room customers only
  • Valid weekdays only (Monday – Friday) any time before 6pm
  • Not available during school holidays (Easter Half Term, May Half Term, Summer Holidays)
  • To redeem the discount, please show a member of the team your Exeter Locked in a Room ticket or confirmation email
  • The date of the ticket must match the date of your visit
  • This discount can be used for eat-in purchases and takeaway, when ordered with a member of the team
  • The discount cannot be redeemed through the Order and Pay at Table system or the Click + Collect system

Exeter Chiefs – 10% discount

  • This 10% discount is for Exeter Chiefs staff members only
  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount available in Hub Box Exeter only
  • Must have a valid Exeter Chiefs or Sandy Park card & show to the Hub Box team to redeem the discount
  • Discount only applied to the cardholders order + 1 other guest
  • To redeem must be via table service and takeaway
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

Exeter Chiefs 2023-24 Season Ticket Holders – 10% discount

  • This 10% discount is for Exeter Chiefs 23/24 Season Ticket Holders only
  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount available in Hub Box Exeter only
  • Must have a valid 23/24 Season Ticket Card & show to the Hub Box team to redeem the discount
  • Discount only applied to the cardholders order + 1 other guest
  • Discount valid until June 2024
  • To redeem must be via table service and takeaway
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

 

HUB BOX DORCHESTER

Dorchester Brewery Square Residents & Businesses – 10% discount

  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount only available in Hub Box Dorchester
  • To redeem the discount, please show a member of the Hub Box Dorchester team either the discount on the Savills app, or proof that you reside at Brewery Square i.e. key fob
  • Discount only applied to the Brewery Square resident or Brewery Square worker’s order
  • To redeem must be via table service and takeaway
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

 

HUB BOX CARDIFF

Mermaid Quay Business – 10% discount

  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount only available in Hub Box Cardiff
  • To redeem this discount, please show a member of the Hub Box Cardiff team valid evidence that you work at Mermaid Quay
  • Discount only applied to the Mermaid Quays worker’s order
  • To redeem must be via table service and takeaway on food and drink
  • Discount cannot be applied to just drinks
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

 

HUB BOX CHELTENHAM

Astradius Employees – 10% discount

  • Not in conjunction with any other offers or promotions
  • Hub Box reserve the right to withdraw the offer at any time
  • Discount only available in Hub Box Cardiff
  • To redeem this discount, please show a member of the Hub Box Cardiff team valid evidence that you work at Astradius
  • Discount only applied to the Astradius worker’s order
  • To redeem must be via table service and takeaway on food and drink
  • Discount cannot be applied to just drinks
  • Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

 

Flexible Content - General Text
Flexible Content - General Text

Gift Vouchers & Experiences

Paper Vouchers 

IMPORTANT UPDATE ON PAPER GIFT VOUCHERS:

  • From 12th June 2023, paper gift vouchers will no longer be valid.

 

Digital Gift Vouchers

  • Once activated the value on this Hub Box digital gift voucher can be used as full or part payment at any Hub Box or Hub Restaurant.
  • Digital gift vouchers are issued in denominations of £5 starting at £5 up to a maximum value of £250.
  • The monies on the digital gift voucher cannot be exchanged for cash. Any remaining balance on your voucher will remain – the full value does not have to be redeemed in one transaction.
  • All monies on the digital gift voucher must be used by the expiry date which is 24 months from the date of purchase.
  • No change or refund will be given.
  • Gift vouchers are primarily intended to spend inside our restaurants to purchase food and drink, but from time to time you may be able to use them through other sales channels such as online ordering – if this facility is available. Gift vouchers cannot be redeemed if you place an order through third-party delivery agents.
  • You should treat this digital gift voucher as cash.
  • This digital gift voucher is not a credit, debit or cheque guarantee card.
  • Hub Box Ltd reserves the right to amend these terms and conditions at any time or withdraw the card on reasonable notice. Your statutory rights are not affected.
  • If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

Gift Cards

  • Once activated the value on the Hub Box Gift Card can be used as full or part payment at any Hub Box or Hub Restaurant.
  • Gift Cards can be topped up between £1 to £1000. The purchaser of the gift card will be charged a mandatory £1 for the card and card holder on top of the value they wish to top the card up with.
  • Gift Cards can only be purchased in site and cannot be purchased online.
  • The Gift Card can be topped up as many times as the holder likes.
  • The monies on the gift card cannot be exchanged for cash. Any remaining balance on your voucher will remain – the full value does not have to be redeemed in one transaction.
  • All monies on the gift card must be used by the expiry date which is 24 months from the date of purchase.
  • No change or refund will be given.
  • Gift cards are primarily intended to spend inside our restaurants to purchase food and drink, but from time to time you may be able to use them through other sales channels such as online ordering – if this facility is available. Gift Cards cannot be redeemed if you place an order through third-party delivery agents.
  • You should treat this Gift Card as cash.
  • This Gift Card is not a credit, debit or cheque guarantee card.
  • Hub Box Ltd reserves the right to amend these terms and conditions at any time or withdraw the card on reasonable notice. Your statutory rights are not affected.
  • If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

 

Digital Voucher Experiences

IMPORTANT INFORMATION REGARDING ACCESSIBILITY

Some of our restaurants that host experiences do so in their upstairs area. Unfortunately, the upstairs area of our restaurants are not wheelchair accessible. Before you purchase a ticket for an experience, please contact the team directly to find out whether or not the experience you are interested in will be suitable for your requirements. We apologise in advance for any inconvenience this may cause.

Rum & Reggae – Hub Box Taunton, 23rd February 2024

  • Once purchased, this experience is non-refundable
  • This experience can only be redeemed in Hub Box Taunton on Friday 23rd February, 2024
  • To redeem this experience, please bring a copy of the voucher with you on the date of the event and show it to a member of the team. Please ensure the copy includes the QR code and reference code beneath it
  • You must be 18 or over to purchase one of these tickets
  • Hub Box Ltd reserve the right to amend these terms and conditions at any time or cancel the experience at any notice. You will receive a full refund and your statutory rights are not affected
  • By attending this experience, you give permission to be included in any photography and footage filmed by the photographer and/or videographer, which will be used by the Rum & Reggae organisers and Hub Box for marketing purposes. If you do not want to be included, please ensure you let the photographer and/or videographer or a member of the team know on the day
  • If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

 

Boozy Bingo – Hub Box Truro, 16th March; Hub St Ives, 15th March, 2024; Hub Box Cardiff, 5th May 2024

  • Once purchased, this experience is non-refundable
  • This experience can only be redeemed in Hub Box Truro on 16th March 2024, Hub Box Cardiff on 5th May 2024, or Hub St Ives on 15th March 2024 (dependent on which ticket you purchased)
  • To redeem this experience, please bring a copy of the voucher with you on the date of the event and show it to a member of the team. Please ensure the copy includes the QR code and reference code beneath it
  • You must be 18 or over to purchase one of these tickets
  • Hub Box Ltd reserve the right to amend these terms and conditions at any time or cancel the experience at any notice. You will receive a full refund and your statutory rights are not affected
  • By attending this experience, you give permission to be included in any photography and footage filmed by the photographer and/or videographer, which will be used by the Boozy Bingo organisers, Hub and Hub Box for marketing purposes. If you do not want to be included, please ensure you let the photographer and/or videographer or a member of the team know on the day
  • If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

 

Spring Terrarium Workshop – Hub Box RWY Plymouth, 23rd March 2024

  • Once purchased, this experience is non-refundable
  • This experience can only be redeemed in Hub Box RWY Plymouth, Saturday 23rd March, 2024
  • To redeem this experience, please bring a copy of the voucher with you on the date of the event and show it to a member of the team. Please ensure the copy includes the QR code and reference code beneath it
  • You must be 18 or over to purchase one of these tickets
  • Hub Box Ltd reserve the right to amend these terms and conditions at any time or cancel the experience at any notice. You will receive a full refund and your statutory rights are not affected
  • By attending this experience, you give permission to be included in any photography and footage filmed by the photographer and/or videographer, which will be used by the Terrarium Workshop organisers (Nook Houseplants), Hub and Hub Box for marketing purposes. If you do not want to be included, please ensure you let the photographer and/or videographer or a member of the team know on the day
  • If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

 

Old Skool Garage Night – Hub Box Exeter, 31st March 2024

  • Once purchased, this experience is non-refundable
  • This experience can only be redeemed in Hub Box Exeter on 31st March 2024
  • To redeem this experience, please bring a copy of the voucher with you on the date of the event and show it to a member of the team. Please ensure the copy includes the QR code and reference code beneath it
  • You must be 18 or over to purchase one of these tickets
  • Hub Box Ltd reserve the right to amend these terms and conditions at any time or cancel the experience at any notice. You will receive a full refund and your statutory rights are not affected
  • By attending this experience, you give permission to be included in any photography and footage filmed by the photographer and/or videographer, which will be used by the Garage Night organisers, Hub and Hub Box for marketing purposes. If you do not want to be included, please ensure you let the photographer and/or videographer or a member of the team know on the day
  • If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

 

Tarquin’s Cornish Gin & Twin Fin Rum Tasting Masterclass, various locations & dates

  • Once purchased, this experience is non-refundable
  • This experience can only be redeemed in the restaurants that the voucher is purchased for
  • To redeem this experience, please bring a copy of the voucher with you on the date of the event and show it to a member of the team. Please ensure the copy includes the QR code and reference code beneath it
  • You must be 18 or over to purchase one of these tickets
  • Hub Box Ltd reserve the right to amend these terms and conditions at any time or cancel the experience at any notice. You will receive a full refund and your statutory rights are not affected
  • By attending this experience, you give permission to be included in any photography and footage filmed by the photographer and/or videographer, which will be used by Tarquin’s Cornish Gin, Twin Fin Rum and Hub Box for marketing purposes. If you do not want to be included, please ensure you let the photographer and/or videographer or a member of the team know on the day
  • If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN
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Hub Box App

OUR APP IS NO LONGER SUPPORTED. IF YOU NEED ANY FURTHER INFORMATION REGARDING THE APP OR ANY MARKETING PROMOTIONS, PLEASE EMAIL APP@HUBBOX.CO.UK

PLEASE ALSO NOTE THAT ALL PROMOTIONS EXPIRED AFTER 12 MONTHS

 

For the HUBBOX App Privacy Policy, Terms and Conditions & FAQ’S, please click on the links below:

PRIVACY POLICY

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