Flexible Content - General Text

Offers & Discounts | Gift Vouchers | Returns | Hub Box App | Top

Flexible Content - General Text

Booking Policy

Christmas Bookings 2023

For our Christmas Booking T&Cs, please click here.

For any lunch, afternoon or dinner bookings for 6-14 guests made between 23^rd November – 24^th December 2023, we will ask for payment card details to secure your reservation. No payment will be taken at this stage & we will not hold your card details. We will take a pre-authorisation of £10 per person on your booking which will drop off after your visit to us.

General Bookings

When you book, we will ask bookings of 6 or more for payment card details to secure your reservation. No payment will be taken at this stage & we will not hold your card details. We will take a pre-authorisation for £5 per person on your booking, which will drop off after your visit to us. For Boozy Brunch/Boozy Lunch bookings, you will be asked for your card details regardless of how many people you are booking for.

For tables of 8 or less people, your booking will be confirmed when you finish our online process. If you would like to book for 9 guests or more, you will need to contact the team direct. Contact details can be found on their restaurant page.

If you need to cancel your booking, we require 2 hours’ notice for tables of 4 or less & 24 hours’ notice for tables of 5 or more. Please call the restaurant if you need to vary the number in your party after you have booked.

If you do not authorise payment after 24hrs of your booking, your booking will be cancelled & you will have to place a new booking.

If you do not cancel your booking & you do not come to the restaurant at the reserved time, you will be deemed a “no-show” & we reserve the right to charge your payment card with £5 per person in your booking.

Please turn up on time for your table. If you are running late, we will hold your table for 15 minutes, at which point we will deem you as a “no-show”.

If you are a booking of 4 or more, we will add a discretionary 10% service charge to your bill.

Please note, we cannot reserve outside tables at any of our restaurants. They are on a first-come-first-served basis. You can however write in the booking request box that you would prefer an outside table. If there is one available when you arrive, please raise this with the team and if they can seat you outside, they will.

Flexible Content - General Text

Offers & Discounts | Gift Vouchers | Returns | Hub Box App | Top

Flexible Content - General Text

Offers & Discounts

Please note: all offers are subject to availability and can be withdrawn at any time.

DINE-IN DEALS:

Boozy Brunch / Boozy Lunch

Guests can enjoy bottomless drinks when they order a main item from the main menu or breakfast.

Unavailable in Exeter & Truro on Saturdays throughout December 2023
Choose from a selection of bottomless drinks for £21
The price for Boozy Brunch / Lunch is for the drinks only
For those visiting before 12pm, the food menu available will be the breakfast menu. This only relates to the restaurants serving breakfast on that day
For those visiting from 12pm onwards, the food menu available will be the main menu. You must order a burger, hot dog or salad (Hub Box menu), or a dish from the following categories (Hub menu); Chargrill, Seafood, Salad Bowl, Burgers
The drinks can be mixed and matched
You can only have one drink per person on the table, at one time
A non-alcoholic option is available
Offer available in all sites from open, until 5pm – last sitting is 3.30pm
Every guest at the table must participate in the offer
This offer will last for 90 minutes only
Not available in conjunction with any other discounts
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)
Management reserve the right to withdraw the offer at any time
Hub Box encourages responsible drinking. Drinking to excess will not be permitted and participants are required to drink responsibly at all times drinkaware.co.uk

The drinks you can choose from are:

Pravha draught (pint)
Orchard Pig Reveller draught (pint)
Parini Pinot Grigio (175ml)
Vita Sangiovese (175ml)
Parini Pinot Grigio Rose (175ml)
Le Altane Prosecco (125ml)
Dirty Grapefruit Cooler
Dirty Raspberry Lemonade Cooler
Dirty Strawberry Cooler
Dirty Elderflower Cooler
Dirty Passion Fruit Cooler
Long Beach Iced Tea
Sex on the Beach
Bloody Mary
Pimms
Select house spirits & mixers (single shot)

£11.95 Lunch Deal + £14.95 upgrade – ALL SITES (unavailable in St Ives, Falmouth & Plymouth)

Offer valid Monday – Friday, 12 – 5pm
Includes a 1 x main, 1 x side, 1 x soft drink
Only valid with specific mains, sides & drinks, as listed below
This deal is for eat-in purchases only
Not in conjunction with any other offers or promotions
Management reserve the right to withdraw the offer at any time
Main choices include one of the following: Classic, Classic Cheese (cheddar, USA or Swiss), All Star, BM Chicken, Betsy, Classic Dog, Falafel Salad, Caesar Salad
Side choices include one of the following: skin-on fries, onion rings, carolina slaw
Soft drink options include one of the following: half a pint of draught Coke, Coke Zero, Diet Coke, Lemonade or Fruit Juice
Upgrade to an alcoholic drink for £14.95
Alcoholic drink includes one of the following: 175ml Vita Red, 175ml Parini White, 175ml Parini Rose, Pint Pravha, Pint Orchard Pig, Corona bottle, Corona Cero bottle, Madri bottle
Additions/Upgrades:
– Double patty upgrades £4 (£3.50 for Classic)
– Upgrade to Dirty Fries for £1.25
– Swap to Sweet Potato Fries for £1.50
– Upgrade your soft drink to a Cooler for £1
– Choose any Hot Drink after your Lunch Deal for £1
This deal is for eat-in purchases only
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Offer subject to availability and will not be available during school holidays & bank holidays i.e. Summer Holidays, October Half Term, Christmas Holidays, February Half Term, Easter holidays, May Half Term
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

2 COCKTAILS FOR £14: ALL SITES

Deal can be applied to any cocktail priced at £7.95 listed on the cocktail menu
Valid all week & at any time of the day
Offer available in all sites
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time

2 DIRTY COOLERS FOR £10: ALL SITES

Deal can be applied to any dirty cooler listed on the cocktail menu
Valid all week & at any time of the day
Offer available in all sites
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)
Not in conjunction with any other offers or promotions
Management reserve the right to withdraw the offer at any time

FREE HUB TUB W/ EVERY CINEMA VISIT

Available in any Hub or Hub Box restaurant, any day, any time
To claim your free Hub Tub, you must order a main meal to dine-in or takeout
You must show a member of the Hub Box/Hub team a cinema ticket that matches the date of your visit to Hub Box/Hub
One free Hub Tub per cinema ticket
Not in conjunction with any other offers or promotions
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)
Offer subject to availability
Hub Box reserve the right to withdraw the offer at any time

FREE HOT DRINK W/ EVERY BREAKFAST – ROYAL WILLIAM YARD APARTMENTS

Only available in Hub RWY Plymouth, for those staying at RWY Apartments
Buy any breakfast from the breakfast menu & get a free hot drink
To redeem the offer, show a member of the team proof of your stay via the apartment app
Date of stay must match date of visit to Hub RWY Plymouth
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
To redeem, must be via table service with a member of the team
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

10% OFF MAIN MENU – ROYAL WILLIAM YARD APARTMENTS

10% discount is available off the main menu at Hub RWY Plymouth, for those staying at Royal William Yard Apartments
To redeem the discount, please show a member of the team proof of your stay in RWY Apartments via the app
The date of your stay must match the date of your visit
This discount can be used for eat-in purchases and takeaway, when ordered with a member of the team
The discount cannot be redeemed through the Order and Pay at Table system (VitaMojo) or the Click + Collect system (VitaMojo)
This discount cannot be used in conjunction with any other discounts, offers or promotions
Management reserves the right to withdraw the discount at any time

HUB COFFEE LOYALTY CARD T&CS

Purchase 4 coffees in a participating Hub restaurant, get your fifth for free. Please ensure you hand over your completed loyalty card to a member of the team on payment to get your free coffee
Loyalty card can only be used in participating Hub restaurants (Hub St Ives, Hub Falmouth, Hub RWY Plymouth)
Receive one stamp per coffee purchased
Free coffee cannot be claimed on the same day that the fourth coffee has been purchased
Free coffee will be the cheapest on the order
Loyalty card can be used via table service and takeaway (not Click + Collect)
Free coffee cannot be redeemed via the Order and Pay at table system, Click + Collect system or on Uber Eats
Multiple loyalty cards cannot be combined to redeem your free coffee
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time

HUB BREAKFAST LOYALTY CARD T&CS

Purchase 9 breakfasts in a participating Hub restaurant, get your tenth for free. Please ensure you hand over your completed loyalty card to a member of the team on payment to get your free breakfast
Loyalty card can only be used in participating Hub restaurants (Hub St Ives, Hub Falmouth, Hub RWY Plymouth)
Receive one stamp per breakfast purchased
Free breakfast cannot be claimed on the same day that the ninth burger has been purchased
Free breakfast will be the cheapest on the order
Loyalty card can be used via table service and takeaway (not Click + Collect)
Free breakfast cannot be redeemed via the Order and Pay at table system, Click + Collect system or on Uber Eats
Multiple loyalty cards cannot be combined to redeem your free breakfast
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time

HUB BOX COFFEE LOYALTY CARD T&CS

Purchase 4 coffees in a participating Hub Box, get your fifth for free. Please ensure you hand over your completed loyalty card to a member of the team on payment to get your free coffee
Loyalty card can only be used in participating Hub Box’s (Taunton, Dorchester, Cardiff, Cheltenham, Portsmouth, Truro & Exeter)
Receive one stamp per coffee purchased
Free coffee cannot be claimed on the same day that the fourth coffee has been purchased
Free coffee will be the cheapest on the order
Loyalty card can be used via table service and takeaway (not Click + Collect)
Free coffee cannot be redeemed via the Order and Pay at table system, Click + Collect system or on Uber Eats
Multiple loyalty cards cannot be combined to redeem your free coffee
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time

HUB BOX BURGER LOYALTY CARD T&CS

Purchase 9 burgers in a participating Hub Box, get your tenth for free. Please ensure you hand over your completed loyalty card to a member of the team on payment to get your free burger
Loyalty card can only be used in participating Hub Box’s (Taunton, Dorchester, Cardiff, Cheltenham, Portsmouth, Truro & Exeter)
Receive one stamp per burger purchased
Free burger cannot be claimed on the same day that the ninth burger has been purchased
Free burger will be the cheapest on the order
The Triple Kahuna and Triple Bacon Double Cheese are exempt for this loyalty card – they cannot be claimed as a free burger
Loyalty card can be used via table service and takeaway (not Click + Collect)
Free burger cannot be redeemed via the Order and Pay at table system, Click + Collect system or on Uber Eats
Multiple loyalty cards cannot be combined to redeem your free burger
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time

CHELTENHAM STUDENTS – SKATE AND DINE DEAL

To redeem your £9.95 food and drink deal at Hub Box Cheltenham, you must show the voucher you were given at the time of purchasing your skate ticket, to a member of the Hub Box Cheltenham team
The deal can be redeemed on the same evening as your skate session (Wednesday 6^th December, 2023) and you do not need to book a table
You are able to redeem the deal within 7 days of 06.12, expiring EOD Wednesday 13^th December, but to do so, you must book a table in advance at Hub Box Cheltenham
The deal cannot be redeemed on the following days and times: Friday 8^th 5pm – 10pm, all day Saturday 9^th, Sunday 10^th 12-3pm
The deal you are entitled to is as follows. It must be paid during your visit to Hub Box Cheltenham:
- £9.95 1 x burger, 1 x skin-on fries, 1 x soft drink
- Only valid with specific mains, sides & drinks, as listed below
- Main choices: Beef burger (smashed patty, burger cheese, burger sauce, shredded lettuce), Chicken burger (buttermilk-fried free-range chicken strips, burger sauce, shredded lettuce), Veggie burger (buttermilk-fried halloumi sticks, burger sauce, shredded lettuce), Vegan burger (falafel patty, burger sauce, shredded lettuce)
- Skin-on fries are a handful portion
- Soft drink options are as follows: half a pint of draught Cola, Diet Cola, Lemonade, Ginger Beer
- Go green by swapping the bun for a gem lettuce & ranch salad for no extra cost
- Upgrade your drink to a different soft or an alcoholic drink, by paying the difference on the 1/2 pint soft included
This deal is for eat-in purchases only
Not in conjunction with any other offers or promotions
Management reserve the right to withdraw the offer at any time
Offer subject to availability

FREE PROSECCO / NON-ALCOHOLIC COOLER DEAL – XMAS SET MENU BOOKINGS

Available in all restaurants, excluding Hub Box Exeter
Book a table for our Xmas Set Menu on a Monday, Tuesday or Wednesday and receive a free 125ml glass of prosecco or non-alcoholic cooler for each person on your table
Only available on advance bookings made for a Monday, Tuesday or Wednesday placed on/between Monday 4th Dec 2023 – Wednesday 20th December 2023
To redeem your free glass of prosecco or non-alcoholic cooler, when making your booking, ensure you add into the Special Request box the following code: XMASPROSECCO
You must book the Xmas Set Menu to redeem your free prosecco or non-alcoholic cooler
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Offer cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

Discounts
As our little way of saying thanks, we offer the following discounts on our services. To use these discounts, we need to see a valid photocard ID card (it’s best to show this before placing your order). The discounts can only be used on eat-in orders, or via takeout when ordering directly from a restaurant. The discount is applied to the cardholder’s order. The discount only applies to the purchase of food & drink.

NHS staff / Blue Light cardholder: 10%

Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Available in all Hub Box restaurants
Must have a valid ID
Discount only applied to cardholders order + 1 other guest
To redeem must be via table service and takeaway on food and drink
Discount cannot be applied to just drinks
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

Military: 10%

Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Available in all Hub Box restaurants
Must have a valid ID
Discount only applied to cardholders order + 1 other guest
To redeem must be via table service and takeaway on food and drink
Discount cannot be applied to just drinks
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

Other discounts available:

Student discount: 10%

Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount only available in Portsmouth, Cardiff, Bristol, Falmouth, Cheltenham, Plymouth, Exeter & Dorchester
Must have a valid student card
Discount only applied to the cardholders order
To redeem must be via table service and takeaway on food and drink
Discount cannot be applied to just drinks
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

Pard Card – Cornish Locals Only: 10% discount

10% discount applies to any order that includes food (not a drink only order)
Available in Hub Box Truro, Hub Box Pentewan, Hub St Ives, Hub Falmouth
To redeem the discount, show your Pard Card to a member of the team
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
To redeem, must be via table service or takeaway with a member of the team
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)
For more information about Pard Card: https://pardcard.com/

Snap Fitness: 10% discount

Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount only available in Taunton
Must have a valid ID from the gym
Discount only applied to the cardholders order
To redeem must be via table service and takeaway on food and drink
Discount cannot be applied to just drinks
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

Taunton Brewhouse Customers: 10% discount

Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
10% discount is available in Hub Box Taunton only for Taunton Brewhouse customers
Valid Sunday – Thursday, anytime
To redeem the discount, please show a member of the team your Taunton Brewhouse theatre ticket or confirmation email
The date of the ticket must match the date of your visit
This discount can be used for eat-in purchases and takeaway, when ordered with a member of the team
The discount cannot be redeemed through the Order and Pay at Table system (VitaMojo) or the Click + Collect system (VitaMojo)

Taunton Brewhouse Staff – 10% discount

Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount only available in Hub Box Taunton
Must have a valid Brewhouse ID
Discount only applied to the cardholders order
To redeem must be via table service and takeaway on food and drink
Discount cannot be applied to just drinks
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

Taunton B&B Host – 10% discount

Discount available in Hub Box Taunton only
To redeem the discount, the host must show the letter from Hub Box to a member of the team
Discount only applied to the letter holder + 1 other guest
To redeem must be via table service and takeaway on food and drink
Discount cannot be applied to just drinks
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

Taunton B&B Guest – 10% discount

Discount available in Hub Box Taunton only
To redeem the discount, the guest must show their B&B confirmation email, or evidence that they are staying in a local B&B to a member of the Hub Box team
The date of their stay must match the date of their visit to Hub Box
Discount only applied to the guests that are staying at the B&B
To redeem must be via table service and takeaway on food and drink
Discount cannot be applied to just drinks
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

Baker Tom Staff – 10% discount

Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount available in any Hub Box restaurants
Must have a valid Baker Tom ID – some form of evidence that proves you work for Baker Tom
Discount only applied to the cardholders order + 1 other guest
To redeem must be via table service and takeaway on food and drink
Discount cannot be applied to just drinks
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

Exeter Locked in a Room customers – 10% discount

Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
10% discount is available in Hub Box Exeter for Locked in a Room customers only
Valid weekdays only (Monday – Friday) any time before 6pm
Not available during school holidays (Easter Half Term, May Half Term, Summer Holidays)
To redeem the discount, please show a member of the team your Exeter Locked in a Room ticket or confirmation email
The date of the ticket must match the date of your visit
This discount can be used for eat-in purchases and takeaway, when ordered with a member of the team
The discount cannot be redeemed through the Order and Pay at Table system (VitaMojo) or the Click + Collect system (VitaMojo)

Exeter Chiefs – 10% discount

This 10% discount is for Exeter Chiefs staff members only
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount available in Hub Box Exeter only
Must have a valid Exeter Chiefs or Sandy Park card & show to the Hub Box team to redeem the discount
Discount only applied to the cardholders order + 1 other guest
To redeem must be via table service and takeaway
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

EXETER CHIEFS 23/24 SEASON TICKET HOLDERS – 10%

This 10% discount is for Exeter Chiefs 23/24 Season Ticket Holders only
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount available in Hub Box Exeter only
Must have a valid 23/24 Season Ticket Card & show to the Hub Box team to redeem the discount
Discount only applied to the cardholders order + 1 other guest
Discount valid until June 2024
To redeem must be via table service and takeaway
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

10% DISCOUNT (SCCC Members) – TAUNTON

This discount is for Somerset Country Cricket Club Members
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount available in Hub Box Taunton only
Must have a valid SCCC membership card & show to the team to redeem the discount
Discount only applied to the cardholders order + 1 other guest
To redeem must be via table service and takeaway on food and drink
Discount cannot be applied to just drinks
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

RWY Businesses & Residents – 10% discount

Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount only available in Hub RWY Plymouth
To redeem this discount, please show a member of the Hub RWY Plymouth team valid evidence that you reside or work at Royal William Yard
Discount only applied to the Yard resident or Yard worker’s order
To redeem must be via table service and takeaway on food and drink
Discount cannot be applied to just drinks
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

Princess Yachts – 10% Discount

Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount only available in Hub RWY Plymouth
Must have a valid Princess Yachts ID
Discount only applied to the ID holders order
To redeem must be via table service and takeaway on food and drink
Discount cannot be applied to just drinks
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

PAFC STAFF – 10% Discount

This discount is for PAFC staff members (as outlined by PAFC)
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount available in Hub RWY Plymouth only
Must have a valid PAFC ID card & show to the team to redeem the discount
Discount only applied to the cardholders order + 1 other guest
To redeem must be via table service and takeaway on food and drink
Discount cannot be applied to just drinks
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

PAFC SEASON TICKET HOLDERS – 10% DISCOUNT

This discount is for PAFC Season Ticket Holders only
Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount available in Hub RWY Plymouth only
Must have a valid PAFC Season Ticket & show to the team to redeem the discount
Discount only applied to the cardholders order + 1 other guest
To redeem must be via table service and takeaway on food and drink
Discount cannot be applied to just drinks
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

PLYMOUTH CITY PATRIOTS – 10% DISCOUNT

This 10% discount is for Plymouth City Patriots players and staff members only
Not in conjunction with any other offers or promotions
Hub Plymouth reserves the right to withdraw the offer at any time
Discount available in Hub Plymouth only
Must quote their name to a member of the Hub team to redeem the discount
Discount only applied to the player/staff members order + 1 other guest
To redeem must be via table service and takeaway
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

BLOCK GYM MEMBER 10% DISCOUNT – HUB RWY PLYMOUTH

Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount only available in Hub RWY Plymouth
Must have a valid BLOCK Gym members card / show a member of the Hub team the discount on the app to redeem
Discount only applied to the BLOCK Gym member cardholder
To redeem must be via table service and takeaway and on an order with food
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

Dorchester Brewery Square Residents & Businesses Discount – 10%:

Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount only available in Hub Box Dorchester
To redeem the discount, please show a member of the Hub Box Dorchester team either the discount on the Savills app, or proof that you reside at Brewery Square i.e. key fob
Discount only applied to the Brewery Square resident or Brewery Square worker’s order
To redeem must be via table service and takeaway
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)#

BLOCK COMEDY NIGHT – 10% DISCOUNT

10% discount is available in Hub RWY Plymouth only for BLOCK Comedy Night ticket holders
To redeem the discount, please show a member of the team your BLOCK Comedy Night ticket or confirmation email
The date of the ticket must match the date of your visit
This discount can be used for eat-in purchases and takeaway, when ordered with a member of the team
The discount cannot be redeemed through the Order and Pay at Table system (VitaMojo) or the Click + Collect system (VitaMojo)
This discount cannot be used in conjunction with any other discounts, offers or promotions
Management reserves the right to withdraw the discount at any time

MERMAID QUAY BUSINESSES – 10% DISCOUNT

Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount only available in Hub Box Cardiff
To redeem this discount, please show a member of the Hub Box Cardiff team valid evidence that you work at Mermaid Quay
Discount only applied to the Mermaid Quays worker’s order
To redeem must be via table service and takeaway on food and drink
Discount cannot be applied to just drinks
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

ASTRADIUS EMPLOYEES – 10% discount

Not in conjunction with any other offers or promotions
Hub Box reserve the right to withdraw the offer at any time
Discount only available in Hub Box Cardiff
To redeem this discount, please show a member of the Hub Box Cardiff team valid evidence that you work at Astradius
Discount only applied to the Astradius worker’s order
To redeem must be via table service and takeaway on food and drink
Discount cannot be applied to just drinks
Discount cannot be redeemed via the Order and Pay at table system (VitaMojo) or the Click + Collect system (VitaMojo)

HELIGAN NIGHT GARDEN – 10% DISCOUNT HUB BOX PENTEWAN

10% discount is available in Hub Box Pentewan only for The Lost Garden of Heligan, Night Garden ticket holders
To redeem the discount, please show a member of the team your BLOCK Heligan Night Garden ticket or confirmation email. Alternatively, when making a booking online, add into the special request box: HELIGAN10
The date of the ticket must match the date of your visit
This discount can be used for eat-in purchases when ordered with a member of the team
The discount cannot be redeemed through the Order and Pay at Table system (VitaMojo) or the Click + Collect system (VitaMojo)
This discount cannot be used in conjunction with any other discounts, offers or promotions
Management reserves the right to withdraw the discount at any time

Flexible Content - General Text

Offers & Discounts | Gift Vouchers | Returns | Hub Box App | Top

Flexible Content - General Text

Gift Vouchers

Please note all bookings are subject to availability and Hub & Hub Box closures are outside of our control.

Sometimes we may need to make up your voucher order value using smaller voucher denominations i.e. 2 x £5 instead of 1 x £10.

Paper Vouchers

IMPORTANT UPDATE:

From 12th June 2023, paper gift vouchers will no longer be valid.

T&Cs

Gift vouchers are valid for 24 months from the date of purchase.
Gift Vouchers are available in denominations of £5 with a £5 minimum.
Gift Vouchers can only be used in a single transaction & cannot be exchanged for cash. No change or refund will be given.
Gift Vouchers may not be sold, exchanged or used for any other purpose (gambling, raffle prizes, giveaways and/or competitions) except as specified in the terms with Hub Box Ltds written permission.
Gift Vouchers may be used for goods or services of a higher value, on payment of the difference.
Gift Vouchers will not be replaced when lost, damaged or stolen.
Gift Vouchers can only be used to purchase food in the restaurant & cannot be used to purchase items on Deliveroo, nor our Click & Collect system.
Gift Vouchers can be used to purchase takeout food when ordered directly with the restaurant. This is at each General Manager’s discrepancy.
Gift Vouchers will be subject to verification at time of presentation.
Gift Vouchers are only valid at Hub St Ives & Hub Box.
In the event of any dispute, the decision of Richard Boon – Hub Box & Hub St Ives, is final.
Hub St Ives Hub Box – reserves the right to amend these Terms & Conditions at any time & without prior notice.
Gift Vouchers will be dispatched within two working days, however please allow four working days for delivery.

Digital Gift Vouchers

Once activated the value on this Hub Box digital gift voucher can be used as full or part payment at any Hub Box or Hub Restaurant.
Digital gift vouchers are issued in denominations of £5 starting at £5 up to a maximum value of £250.
The monies on the digital gift voucher cannot be exchanged for cash. Any remaining balance on your voucher will remain – the full value does not have to be redeemed in one transaction.
All monies on the digital gift voucher must be used by the expiry date which is 24 months from the date of purchase.
No change or refund will be given.
Gift vouchers are primarily intended to spend inside our restaurants to purchase food and drink, but from time to time you may be able to use them through other sales channels such as online ordering – if this facility is available. Gift vouchers cannot be redeemed if you place an order through third-party delivery agents.
You should treat this digital gift voucher as cash.
This digital gift voucher is not a credit, debit or cheque guarantee card.
Hub Box Ltd reserves the right to amend these terms and conditions at any time or withdraw the card on reasonable notice. Your statutory rights are not affected.
If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

Gift Cards

Once activated the value on the Hub Box Gift Card can be used as full or part payment at any Hub Box or Hub Restaurant.
Gift Cards can be topped up between £1 to £1000. The purchaser of the gift card will be charged a mandatory £1 for the card and card holder on top of the value they wish to top the card up with.
Gift Cards can only be purchased in site and cannot be purchased online.
The Gift Card can be topped up as many times as the holder likes.
The monies on the gift card cannot be exchanged for cash. Any remaining balance on your voucher will remain – the full value does not have to be redeemed in one transaction.
All monies on the gift card must be used by the expiry date which is 24 months from the date of purchase.
No change or refund will be given.
Gift cards are primarily intended to spend inside our restaurants to purchase food and drink, but from time to time you may be able to use them through other sales channels such as online ordering – if this facility is available. Gift Cards cannot be redeemed if you place an order through third-party delivery agents.
You should treat this Gift Card as cash.
This Gift Card is not a credit, debit or cheque guarantee card.
Hub Box Ltd reserves the right to amend these terms and conditions at any time or withdraw the card on reasonable notice. Your statutory rights are not affected.
If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

Digital Voucher Experiences

IMPORTANT INFORMATION REGARDING ACCESSIBILITY

Some of our restaurants that host experiences do so in their upstairs area. Unfortunately, the upstairs area of our restaurants are not wheelchair accessible. Before you purchase a ticket for an experience, please contact the team directly to find out whether or not the experience you are interested in will be suitable for your requirements. We apologise in advance for any inconvenience this may cause.

Boozy Bingo – Hub Box Taunton, 16th December 2023

Once purchased, this experience is non-refundable
This experience can only be redeemed in Hub Box Taunton on Saturday 16th December, 2023
To redeem this experience, please bring a copy of the voucher with you on the date of the event and show it to a member of the team. Please ensure the copy includes the QR code and reference code beneath it
You must be 18 or over to purchase one of these tickets
Hub Box Ltd reserve the right to amend these terms and conditions at any time or cancel the experience at any notice. You will receive a full refund and your statutory rights are not affected
By attending this experience, you give permission to be included in any photography and footage filmed by the photographer and/or videographer, which will be used by the Boozy Bingo organisers, Hub and Hub Box for marketing purposes. If you do not want to be included, please ensure you let the photographer and/or videographer or a member of the team know on the day
If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

Christmas Wreath Making Workshops – Hub Box Pentewan, 24th November & 1st December 2023; Hub Box Taunton, 28th November 2023; Hub RWY Plymouth, 1st December 2023; Hub Box Dorchester, 10th & 13th December 2023

Once purchased, this experience is non-refundable
This experience can only be redeemed in the above restaurants on the listed dates that are also on your ticket
To redeem this experience, please bring a copy of the voucher with you on the date of the event and show it to a member of the team. Please ensure the copy includes the QR code and reference code beneath it
You must be 18 or over to purchase one of these tickets
Hub Box Ltd reserve the right to amend these terms and conditions at any time or cancel the experience at any notice. You will receive a full refund and your statutory rights are not affected
By attending this experience, you give permission to be included in any photography and footage filmed by the photographer and/or videographer, which will be used by the Wreath Making Workshop organisers, Hub and Hub Box for marketing purposes. If you do not want to be included, please ensure you let the photographer and/or videographer or a member of the team know on the day
If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

Tarquin’s Cornish Gin & Twin Fin Rum Tasting Masterclass, various locations & dates

Once purchased, this experience is non-refundable
This experience can only be redeemed in the restaurants that the voucher is purchased for
To redeem this experience, please bring a copy of the voucher with you on the date of the event and show it to a member of the team. Please ensure the copy includes the QR code and reference code beneath it
You must be 18 or over to purchase one of these tickets
Hub Box Ltd reserve the right to amend these terms and conditions at any time or cancel the experience at any notice. You will receive a full refund and your statutory rights are not affected
By attending this experience, you give permission to be included in any photography and footage filmed by the photographer and/or videographer, which will be used by Tarquin’s Cornish Gin, Twin Fin Rum and Hub Box for marketing purposes. If you do not want to be included, please ensure you let the photographer and/or videographer or a member of the team know on the day
If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

Winter Rum & Reggae – Hub Box Taunton, 24th November, 2023

Once purchased, this experience is non-refundable
This experience can only be redeemed in Hub Box Taunton on Friday 24th November, 2023
To redeem this experience, please bring a copy of the voucher with you on the date of the event and show it to a member of the team. Please ensure the copy includes the QR code and reference code beneath it
You must be 18 or over to purchase one of these tickets
Hub Box Ltd reserve the right to amend these terms and conditions at any time or cancel the experience at any notice. You will receive a full refund and your statutory rights are not affected
By attending this experience, you give permission to be included in any photography and footage filmed by the photographer and/or videographer, which will be used by the Rum & Reggae organisers, DJ and Hub Box for marketing purposes. If you do not want to be included, please ensure you let the photographer and/or videographer or a member of the team know on the day
If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

Kids Festive Arts & Crafts Morning – Hub Box Pentewan, Sunday 17th December 2023

Once purchased, this experience is non-refundable
This experience can only be redeemed in Hub Box Pentewan on Sunday 17th December, 2023
To redeem this experience, please bring a copy of the voucher with you on the date of the event and show it to a member of the team. Please ensure the copy includes the QR code and reference code beneath it
You must be 18 or over to purchase one of these tickets
All children must be ages 6+ and accompanied by an adult
Ticket price includes unlimited juice for the kids during the event, and a free hot drink for one adult per child, on arrival
If you choose to stay and eat at Hub Box Pentewan after the event, one child per adult eats for free , with a dining adult. The adult must order a main meal. The child receives a free main and drink
Hub Box Ltd reserve the right to amend these terms and conditions at any time or cancel the experience at any notice. You will receive a full refund and your statutory rights are not affected
By attending this experience, you give permission to be included in any photography and footage filmed by the photographer and/or videographer, which will be used by the Festive Arts & Crafts organisers, Hub and Hub Box for marketing purposes. If you do not want to be included, please ensure you let the photographer and/or videographer or a member of the team know on the day
If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

Flexible Content - General Text

Offers & Discounts | Gift Vouchers | Returns | Hub Box App | Top

Flexible Content - General Text

Hub Box Returns Policy

We promise to refund any unworn, unused items you are not completely happy with, when you return it to us in a salable condition by post within 14 days of receipt.

Any returns should be sent to:

Hub Box Limited
First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

We recommend you obtain proof of postage.

We expect most parcels to be refunded within 7 days of reaching us (excluding weekends and bank holidays), please note this does not include your bank’s processing time. We will email you to let you know once your parcel has been received & your refund has been processed. Refunds will be credited to your original method of payment

All goods will be inspected on return. In the unlikely event that an item is returned to us in an unsuitable condition, we reserve the right to refuse a refund & the item(s) will be sent back in the condition it was received.

Please include your proof of purchase and preferred contact information with your returned order so that we can get in touch.

If you have any further questions or if your returns haven’t reached us after the returns time-frame, please get in touch so we can help you further: info@hubbox.co.uk

Flexible Content - General Text

Offers & Discounts | Gift Vouchers | Returns | Hub Box App | Top

Flexible Content - General Text